faCellitate is delighted that you have visited our website and thanks you for your interest in our company. faCellitate GmbH take data protection seriously.
This data protection statement describes:
- the personal data faCellitate collects when you visit our website
- the purposes for which faCellitate uses such data
- the legal basis for the processing of personal data
- the recipients of such personal data
- the period for which such personal data will be stored
- whether you are obliged to provide personal data
Furthermore, we would like to inform you about:
- the existence of your rights regarding the processing of your personal data
- the controller in the meaning of data protection laws and, where applicable, our data protection officer
1. General visits to our website
When you visit our website without contacting us or signing in, your browser transmits the following information automatically to our server:
- IP address of your computer
- Information about your browser (such as main language, user agent, dimensions)
- Website that you were on right before you landed on our website
- URL or file requested, title of the page being viewed
- URL of the page that was viewed prior to the current page
- Link clicks to an outside domain
- Date and time of your visit
- Location of the user
- Screen resolution
- Volume of data transmitted
- Status information, e.g. error messages, pages generation time
We use this data in order to:
- send the requested content to your browser. In doing so, we store the complete IP address only to the extent necessary to serve the requested content to you.
- send your IP address to a service provider to map your public IP address with company and industry related information (no personal information). This company- and industry related information will be processed to our web measurement system. In this process step your IP address is not stored at our service provider or in our system at any time.
We store the IP address of your computer after having removed the last octet of the IP address, i.e. in anonymous form, for web audience measuring that allows us to improve our website. We remove the last octet of the IP address immediately after collection. That is why we do not collect personal data about your use of our website.
The legal basis for the processing is Article 6 (1) lit. f of the General Data Protection Regulation (“GDPR”). Our legitimate interests are ensuring the functionality and the security of this website.
2. Contact forms, contacts via e-mail and online shop
2. a If you contact us by email or by contact form on our website, we receive the following information:
- Your name, your email address, your institution and further information that you provide by email or contact form
- Date and time of your message
We use this data to answer and, if possible, to meet your request.
2.b If you place an order on our website, we receive the following information:
- Your name, your institution, your country, your address, your phone number and your email address and further information that you provide by email or contact form
- Date and time of your order
We use this data to answer and, if possible, to meet your request.
We store such data (2.a and 2.b) to the extent necessary to answer and meet your request or until we receive from you the request to delete your personal data. Please note that if you ask us to delete your personal data, we might not be able to answer and meet your request. Please further note that in some cases we may have to messages including personal data in order to protect our rights.
The legal basis for the processing is Article 6 (1) lit. as of the GDPR. By contacting and providing personal data to us, you consent to the use of your submitted personal data. You can revoke your consent at any time by sending an informal email to us. In case we need to store submitted data in order to protect our rights, the legal basis for the processing is further Article 6 (1) lit. f of the GDPR.
3. Use of cookies
4. Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If the IP anonymization is activated on this website, Google will shorten your IP address beforehand within Member States of the European Union or within different contracting member states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide the website operator with further services associated with website and Internet use.
The IP address transmitted in the context of Google Analytics is not merged with other Google data.
The Google Analytics cookies will not be stored on your computer unless you agree to cookies via our cookie banner. You may further refuse the use of cookies by selecting the appropriate settings on your browser: Please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are further processed in abbreviated form, so that a personal reference can be ruled out. As far as the data collected about you includes personal references, it will be excluded immediately and the personal data will be deleted immediately.
We use Google Analytics to analyse and improve the use of our website on a regular basis. By obtaining the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
User conditions: http://www.google.com/analytics/terms/de.html, overview of the data privacy protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and data protection declaration: http://www.google.de/intl/de/policies/privacy.
Storage of user and event data: 14 months.
The legal basis for the use of Google Analytics is 6 (1) lit. f of the GDPR. Our legitimate interest is the analysis of user behaviour in order to improve the content, functionality and security of our website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Google Analytics from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.
[google_analytics_optout]Disable Google Analytics[/google_analytics_optout]
5. HubSpot
We use the HubSpot tool for our online marketing activities, a service provided by HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA.
HubSpot is an integrated software solution with which we cover various aspects of our online marketing, inter alia e-mail marketing, social media publishing & reporting, contact management, landing pages and contact forms. The service allows website visitors to get to know more about our company, download content and lets you supply contact details or demographic information. The information and can be used by us to contact website visitors and to evaluate which of our services might be of interest to you. We only use such data for the optimization of our marketing and not for other purposes.
The information gathered by HubSpot will be stored on HubSpot servers in Ireland, however we cannot exclude the possibility that data will also be sent to HubSpot servers in the US. HubSpot has has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Further information on HubSpot data privacy can be found here: https://legal.hubspot.com/privacy-policy
HubSpot uses cookies for its services. Further information on HubSpot’s use of cookies including the storage times of the cookies can be found here: https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser?__hstc=230861184.a4264a58e2cd8ad032cb0d9d3c83aa79.1590643487979.1590643487979.1590643487979.1&__hssc=230861184.1.1590643487979&__hsfp=2517265284
Within the scope of our cookie banner, consent to the storage of HubSpot cookies and the use of the HubSpot tool. If you have given your consent, your personal data will be processed on the basis of Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time. If you do not consent to its use, HubSpot will not be used. You can also prevent the storage of cookies by adjusting your browser software accordingly; however, in this case you may not be able to use all the functions of this website to their full extent.
6. Hotjar
This website uses Hotjar, an analysis software produced by Hotjar Ltd. („Hotjar“) (http://www.hotjar.com, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe). With Hotjar it is possible to measure and evaluate usage behaviour (clicks, mouse movements, scrolling height, etc.) on our website. The information generated by the tracking code and cookies about your visit to our website is then submitted to and stored on the Hotjar server in Ireland. The following information is collected by the tracking code and cookies: Device-dependent data. The following information can be recorded by your device and your browser:
- the IP address of your device (collected and stored in an anonymous format);
- Date and time of your visit
- the screen size of your device;
- device type and browser information;
- geographical location (country only);
- your preferred language for viewing our website;
- mouse events (movement, position and clicks);
- and keystrokes.
Log data: The following data is automatically generated by our server when Hotjar is used:
- related domain;
- pages visited;
- geographical location (country only);
- your preferred language for viewing our website;
- date and time that the website was accessed.
Hotjar will use this information to evaluate your usage of our website, to generate reports about this usage as well as about other services related to this usage and for internet analysis. To provide these services, Hotjar also uses third-party services such as Google Analytics and Optimizely. These third-parties can store data that your browser transmits as part of your website visit such as cookies and IP requests. Further information concerning the terms and conditions of use and data privacy by Google Analytics and Optimizely can be found at http://www.google.com/analytics/terms/us.html resp. https://www.google.de/intl/en/policies/ and https://www.optimizely.com/privacy/. The cookies that Hotjar uses have different periods of validity: some remain valid for 365 days, others just for the duration of your current visit to our website. If you continue to use this website, you agree to the processing of data by Hotjar and its third-party providers (including their respective data protection policies) as outlined above. You can prevent Hotjar from collecting data by clicking on the following link and following the instructions detailed there: https://www.hotjar.com/opt-out. Further information concerning Hotjar’s privacy policy can be found at https://www.hotjar.com/privacy.
Within the scope of our cookie banner, consent to the storage of Hotjar cookies and the use of the Hotjar analysis tool is requested. If you have given your consent, your personal data will be processed on the basis of Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time. If you do not consent to its use, Hotjar will not be used. You can also prevent the storage of cookies by adjusting your browser software accordingly; however, in this case you may not be able to use all the functions of this website to their full extent.
7. Privacy of Children
This Website is intended to be used by persons aged 18 and older. We do not seek to collect information about persons under the age of 18.
No information should be submitted to or posted on the Websites by persons younger than 18 years of age. If such a person submits personal information via the Websites, we shall delete that information as soon as we are made aware of their age and thereafter shall not use it for any purpose whatsoever.
8. Automated individual decision-making
The personal data collected via this website is not subject to automated individual decision-making.
9. Data transmitted to third countries
Unless specified in this data protection statement, personal data is not being transmitted to third parties.
10. Your rights
You have certain rights under the General Data Protection Regulation including the right to request a copy of the personal information we hold about you, if you request it from us in writing:
Right to information: you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing.
Right to correct: if your personal is inaccurate or incomplete you have the right to have your personal information rectified;
Right to erasure: this is also known as ‘the right to be forgotten’ and enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. For example, we have the right to continue using your personal data if such use is necessary for compliance with our legal obligations or for the establishment, exercise or defense of legal claims.
Right to restrict our use of your information: the right to suspend the usage of your personal information or limit the way in which we can use it. Please note that this right is limited in certain situations: when we are processing your personal information that we collected from you with your consent you can only request restriction on the basis of: (a) inaccuracy of data; (b) where our processing is unlawful and you don’t want your personal information erased; (c) you need it for a legal claim; or (d) if we no longer need to use the data for the purposes for which we hold it. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for restriction of the use of their personal information to make sure the restriction is respected in future;
Right to data portability: the right to request that we move, copy or transfer (where technically feasible) your personal information in a structured, commonly used and machine-readable format, for your own purposes across different services;
Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests, direct marketing;
Right to be informed: you have the right to be provided with clear, transparent and easily understandable information about how we use your personal information; and
Right to withdraw consent: if you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). The exercise of these rights is free of charge for you, however you are required to prove your identity with 2 pieces of approved identification. We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files.
To make inquiries or exercise any of your rights set out in this Privacy Policy and/or make a complaint please contact us by emailing or write to us and we will endeavor to respond within 30 days. Contact details can be found in section 9 below. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints that we cannot resolve directly. If you are not satisfied with the way any complaint you make in relation to your personal information is handled by us, then you may refer your complaint to the relevant data protection supervisory authority.
11. Complaints
You have the right to lodge a complaint with our Data Protection Officer (for contact details see below) or with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
Or you can contact:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
www.baden-wuerttemberg.datenschutz.de
E-Mail: poststelle@lfdi.bwl.de
12. Data Protection Officer
The Date Protection Officer of faCellitate GmbH is:
Simon Widmaier
Franz-Volhard Straße 5
68167 Mannheim
+49 160 7065757